Cookie Policy

• We use Google Analytics (Google LLC), loaded through Google Tag Manager, to count visits and see which pages and forms are used.
• Google Analytics sets its cookies, _ga and _ga_EQEN4ZYC8S, only if you click Accept on our cookie bar. They last up to 2 years in your browser. Google keeps the detailed visit data for 14 months.
• We do not use advertising or marketing cookies, and we do not sell or share your personal information for advertising.
• Our forms use Cloudflare Turnstile to stop spam bots, and the Website keeps a few essential settings in your browser, such as your language and your cookie choice.
• You can change your mind at any time with the Change my cookie choice button under Managing Your Preferences.

This Cookie & Similar Technologies Policy ("Policy") explains how Ramos Industries Inc., d/b/a Ramos Industries Inc. ("us," "we," "our," or the "Company") uses cookies, local storage, and similar technologies when you visit our website at www.ramosindustriesinc.com (the "Website").

This Policy should be read alongside our Privacy Policy, which explains how we collect and use your personal data.

Essential storage is used on every visit, because the Website needs it to work. Statistics cookies (Google Analytics) are used only if you click Accept on our cookie bar, and you can change your mind at any time.

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work efficiently and to provide information to website owners.

Local Storage (also known as Web Storage) is a similar technology that allows websites to store data locally within your browser. Unlike cookies, local storage data is not sent to the server with every request, making it more efficient for storing user preferences.

Third-party services embedded in our Website (such as fonts, maps, and infrastructure services) may use their own cookies and tracking technologies, which are governed by their respective privacy policies.

Essential (always on)

The Website needs these to work, so they do not wait for the cookie bar. They stay in your browser and are not used to follow you around the web.

• Cookie choice (ramos-cookie-consent, local storage): your answer on the cookie bar and when you gave it, so we do not ask on every visit.
• Language (ramos-lang, local storage): the language you picked.
• Display theme (ramos-erp-theme and ramos-erp-theme-default-v2, local storage): the display theme, so pages look the same on each visit.
• Website content cache (IndexedDB, kept by Firebase): a copy of the Website content you have loaded, so pages open quickly.
• Update check (ramos.chunkReloadAttempted, session storage): set only if part of the Website fails to load just after we publish an update, so the page reloads once and never loops. It is removed after 30 seconds.
• Preview password (ramos-site-gate-commercial or ramos-site-gate-residential, session storage): only while part of the Website is password protected for a preview. It is removed when you close the tab.
• Vendor sign-in (vendorOnboarderEmail, local storage): only on the vendor sign-up link we email to vendors. It holds your email address so the sign-in link can be finished.
• Sign-in (browser storage kept by Firebase Authentication): only on pages where you sign in or create an account, such as the vendor sign-up and customer account pages, to keep you signed in.

Statistics (only after you click Accept)

If you click Accept, Google Analytics sets two first-party cookies on ramosindustriesinc.com:

• _ga: a random ID that tells one browser from another, so a return visit is not counted as a new visitor. Lasts up to 2 years.
• _ga_EQEN4ZYC8S: keeps track of your current visit. Lasts up to 2 years.

If you click Decline, or do not answer, these cookies are not set. If you change your mind later, they are deleted (see Managing Your Preferences).

Advertising and marketing

None. We do not run ads, we do not use advertising or marketing cookies, and we do not sell or share your personal information for advertising.

Our Website uses the following third-party services:

Google Analytics and Google Tag Manager (Google LLC)

We use Google Tag Manager to load Google Analytics, which counts visits and shows which pages are viewed, how far pages are scrolled, which links are clicked and which forms are sent (for example, that a contact form was sent, not what you wrote in it). We use this to improve the Website and to learn which pages bring us project inquiries.

Google Analytics sets cookies only after you click Accept (see Technologies We Use). Before you answer, or if you click Decline, Google Tag Manager and Google Analytics still load, but they set no cookie and store no ID in your browser; Google Analytics may send Google a notice without cookies that a page was viewed, with the page address, the time and basic browser details. This is how Google Consent Mode works when consent is not given.

The Website always tells Google that advertising storage, advertising use of your data and ad personalization are not allowed (in Google Consent Mode, ad_storage, ad_user_data and ad_personalization are always denied), so this data is not used for advertising. Google keeps the detailed visit data for 14 months. Google's use of the data is governed by Google's Privacy Policy. You can also block Google Analytics on every website with Google's opt-out browser add-on.

Cloudflare Turnstile (Cloudflare, Inc.)

Our project inquiry, new customer and business card forms use Cloudflare Turnstile to check that a person, not a bot, is sending them. It runs in a small Cloudflare frame on those forms and receives technical details from your browser, such as your IP address and browser type. It protects the forms, so it is essential and does not wait for the cookie bar. It is governed by Cloudflare's Privacy Policy.

Google Fonts

We load typefaces from Google's font delivery network (fonts.googleapis.com and fonts.gstatic.com). When your browser requests these fonts, Google may receive your IP address and other standard request data. Google's use of this data is governed by Google's Privacy Policy.

Google Maps API

Our address autocomplete feature on certain forms (such as the New Customer Form) uses the Google Maps API. When you type an address, your input is sent to Google to provide location suggestions. Google may collect usage data, IP addresses, and location information in connection with this service. This is governed by Google's Privacy Policy.

Firebase by Google

Our Website uses Firebase services (Firestore database, Cloud Storage, and Authentication) for data storage and infrastructure. Data submitted through forms on our Website is stored on Google Cloud servers. Firebase keeps the browser storage listed under Essential above. Firebase's data handling is governed by Firebase's Privacy Policy.

Embedded videos (YouTube and Vimeo)

Some service, project, blog, client and location pages show videos from YouTube, in its privacy-enhanced mode (youtube-nocookie.com), or from Vimeo, with Do Not Track turned on. The players load from those services, which may store data in your browser when you play a video. Google's Privacy Policy and Vimeo's Privacy Policy apply.

We group the technologies on our Website as follows:

Essential (always on)

Needed for the Website to work, so they cannot be switched off on the cookie bar:

• Your cookie choice, language and display theme, kept in your browser
• The Website content cache and sign-in storage kept by Firebase
• Cloudflare Turnstile on our forms
• Google Fonts, and Google Maps address suggestions on forms

Statistics (only after you click Accept)

• Google Analytics, loaded through Google Tag Manager, with the cookies _ga and _ga_EQEN4ZYC8S

Advertising and marketing

We do not use any.

In addition to the technologies described above, our Website collects personal data through the following forms. This data is stored in our Firebase Firestore database:

Newsletter Signup

Collected via the website footer. We store:

• Email address
• Division (commercial or residential)
• Signup source and timestamp

Project Inquiry Forms

Available on both our commercial and residential contact pages. We store:

• Contact information (name, email, phone)
• Project details (address, type, description, budget, timeline)
• Uploaded files or photos
• Referral source

New Customer Application Form

Available on our commercial section for new business clients. We store:

• Business information (name, address, company type)
• Accounts payable contact details
• General contact information

For full details on how we handle your personal data, please refer to our Privacy Policy.

Cookie Bar

When you first visit our Website, a cookie bar at the bottom of the page asks whether we may use statistics cookies. You can choose:

• Accept: turn on statistics (Google Analytics and its cookies).
• Decline: keep statistics off. Only essential storage is used.
• Details: see what each group does, and switch statistics on or off.

Essential storage cannot be switched off on the bar, because the Website needs it. The bar never turns on advertising cookies, because we do not use any.

Changing Your Mind

You can change your choice at any time. Press the button below: statistics stop at once, the Google Analytics cookies are deleted from your browser, and the cookie bar shows again so you can choose again.

Browser-Level Controls

Most web browsers allow you to control cookies and local storage through their settings. You can typically find these options in your browser's "Privacy" or "Security" settings. Please note that disabling all cookies or local storage may affect the functionality of our Website.

Depending on your location, you may have the following rights regarding the data collected through our Website:

• Right to Know: You have the right to know what personal data we collect, how we use it, and who we share it with.
• Right to Delete: You have the right to request that we delete your personal data, subject to certain exceptions.
• Right to Opt Out: You have the right to opt out of the sale or sharing of your personal data. We do not sell your personal data or share it for advertising.
• Right to Non-Discrimination: You have the right not to be discriminated against for exercising your privacy rights.

These rights are provided under applicable privacy laws including the California Consumer Privacy Act (CCPA), the EU General Data Protection Regulation (GDPR), and other state and international privacy regulations.

To exercise any of these rights, please use the data request form at the bottom of this page or contact us directly.

We may update this Cookie & Similar Technologies Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Policy periodically to stay informed about how we use cookies and similar technologies.